Contact Us

Contact

How Can We Help Today?

Owned and operated by RDHStores.LLC, we are happy to answer questions about patio furniture, gazebos, fire tables, and more.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@patioharmony.com
Replies within 24 hours
Phone
(785) 651-4400
Mon-Fri, 9 AM - 5 PM CST
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. You will receive a tracking number by email once your order ships so you can follow its journey to your doorstep.

How can I track my order?

Once your patio furniture, gazebo, or fire table ships, we send a confirmation email with a tracking link. If you have not received tracking information within 3 business days of placing your order, feel free to email us and we will look into it.

What is your return policy?

We offer 30-Day Returns on eligible items. If something does not work for your outdoor space, please review our Return Policy page for full details on how to start a return.

Can I exchange an item for a different style or size?

We are happy to help with exchanges within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will walk you through the process.

How do I choose the right patio furniture set for my space?

Start by measuring your patio or deck area and thinking about how many guests you typically host. Our product pages include dimensions and seating capacity to help you find a set that fits your outdoor space in perfect harmony.

Do your fire tables require assembly?

Most fire tables arrive with some customer assembly required. Each product page notes what is included in the box, and detailed instructions are provided so you can set things up at your own pace.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
Returns or Exchanges
Product Questions
Shipping Information
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Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM CST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Replies

We aim to respond to every inquiry within 24 hours during business days.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

30-Day Returns

If a piece does not suit your patio, our 30-Day Returns window gives you time to decide.